Reports 40 of 3,094,497 · 2 filters applied

tow lot is closed and is suppose to be 24 hours, and only takes cash and the atm does not work | Lot number on the posted sign: [No] Nature of the call: [Other]

Constituent reports that the parking garage at 47 boylston is selling way more parking tickets than spaces available. Constituent states it is not valet parking yet the employees have been taking peoples keys so that they can over park vehicles, often multiple within fire lanes and parking spaces. Constituent states that the garage was so over capacity that it took them over 90 minutes to wait for the employees to move the vehicles blocking in the constituent's vehicle and drive out of the garage. Its a danger and nusance and unethical to be doing this kind of business. | Lot number on the posted sign: [No] Nature of the call: [Overcapacity]

Constituent states they think fake tickets are being given out at this Stanhope Garage location. Constituent reports handwritten tickets being given out to multiple vehicles in the lot as well as receiving one themselves. Constituent confronted the clerk saying that they paid, but the clerk just too the ticket and crumpled it up. | Lot number on the posted sign: [Yes] If Yes, provide the number: [78930] Nature of the call: [Overcharging]

Overcapacity+Vehicle Blocked. Constituent states his daughter paid for parking that would last 1 hour and 30 minutes. Constituent returned 15 minutes early to move her car but the parking lot was so overfilled that it took 20 minutes for the single employee to get her car out of the lot. Constituent states that the employee charged her an additional 10 dollars because the system would not allow otherwise despite it being the parking lot's fault that it took so long. | Lot number on the posted sign: [Yes] If Yes, provide the number: [VPNE Parking Solutions.no per#] Nature of the call: [Other]

Constituent called in about Roanoke Rd becoming a one way as it was once a two way road on a private way. Constituent feels that notification should have gone out to the neighborhood. | Lot number on the posted sign: [No] Nature of the call: [Other]

Constituent states that contractors have left a large hole in the parking lot. There is no notice of the hole when contractors leave the address. constituent wanted to know if BTD can evaluate and advise contractors and make the area safer. | Lot number on the posted sign: [No] Nature of the call: [Other]

Contsituent was just leaving the hospital and had a payment issue when leaving. Constituent stated that the employee was rushing them and holding them in the lot while they were trying to leave. Const would like someone to follow with this. | Lot number on the posted sign: [No] Nature of the call: [Employee conduct]