BOS:311
Help keep our city beautiful.
Featured News
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Tow lot
The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back
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Parking meters
Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work
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Street Cleaning
Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city
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Trash and recycling
Pickup is on a normal schedule.
Recent Reports
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Other
Arion St & Columbia RdBOS:311 MOBILE APP DIGITAL CONFIGURATION FILE (BERNARD RULE MAX ELEVATION) ================================================================================ Tracking Reference: MULTI-LOT CORRIDOR DEFICIT Location: 554 & 556 Columbia Road, Dorchester, MA 02125 Category: Roadway Hazard / Sunken Casting / Severe Public Nuisance ================================================================================ -------------------------------------------------------------------------------- [FIELD 1: LOCATION DETAILS & METADATA] -------------------------------------------------------------------------------- Address / Location: 554 Columbia Road and 556 Columbia Road, Dorchester, MA Cross Streets: Intersection of Columbia Road and Bird Street / Davenport Ave -------------------------------------------------------------------------------- [FIELD 2: SHORT APP DESCRIPTION / SUMMARY (LIMIT: 500 CHARACTERS)] -------------------------------------------------------------------------------- TRIPLE-ESCALATED DEMAND. Severe public nuisance and infrastructure failure at 554-556 Columbia Road. Multiple BWSC utility hatches are heavily recessed and sunken deep below the asphalt grade. Heavy commercial transit strikes create explosive acoustic shocks, causing severe distress to military veterans with PTSD and disrupting the adjacent WIC facility. Violates M.G.L. c. 84, § 15 and DPU grading codes. Immediate engineering intervention required to raise and level casings flush. -------------------------------------------------------------------------------- [FIELD 3: COMPREHENSIVE COMPLAINT DETAILS (MAIN CHAT/NOTES BOX)] -------------------------------------------------------------------------------- Dear Mayor Wu and Members of the Board of Commissioners: I am writing to initiate a formal, critically escalated administrative complaint regarding a persistent public safety disaster and severe infrastructural deficit that has been scandalously neglected by the Boston Water and Sewer Commission (BWSC). Specifically, multiple heavily recessed and severely depressed utility vault castings and manhole covers located directly in front of 554 Columbia Road and 556 Columbia Road are causing an unmitigated structural and psychological crisis in our neighborhood. I. VISUAL FORENSIC ASSESSMENT AND SEVERE OPERATIONAL FAILURE The rectangular BWSC utility hatches have sunken dramatically beneath the baseline asphalt grade, forming deep, vertical roadway craters. The placement of an isolated traffic cone and a utility hat directly over these sunken structures confirms that BWSC management is fully aware of this structural defect, yet has willfully substituted proper engineering repairs with temporary warning placeholders. This negligent failure to level the castings creates a destructive obstacle for the traveling motor vehicle public. II. FEDERAL, STATE, AND MUNICIPAL REGULATORY COMPLIANCE VIOLATIONS This structural abandonment stands in direct violation of clear statutory provisions and non-delegable maintenance rules governing both the Commission's operations and public highways: 1. State Right-of-Way Statutory Mandates: Under Massachusetts General Laws Chapter 84, Section 15, the City of Boston holds a non-delegable duty to maintain public ways so that they are reasonably safe for travelers. Sunken iron utility infrastructure forming road craters breaches this requirement and exposes the municipality to institutional liability. 2. Public Utility Pavement Grade Compliance: Under Massachusetts Department of Public Utilities (DPU) Standard Design Regulations, all operators are legally required to ensure that manhole covers, vault lids, and casting frames remain structurally stable and maintained perfectly flush with the road surface grade. 3. Federal Water and Environmental Permits: Leaving heavy iron municipal assets unlevel and recessed below the road grade violates optimization protocols under Section 402 of the Federal Clean Water Ac
OPEN · #BCS-00321738 -
Pothole
1141 Bennington St, BostonI am reporting a severe public safety hazard on a private way. Under Boston Municipal Code 11-6.22, I am requesting that the Public Works Commissioner authorize emergency temporary filling of the depressions on Austin Ave.
OPEN · #BCS-00321737 -
Other
564-566 Columbia Rd, Boston================================================================================ BOS:311 MOBILE APP DIGITAL CONFIGURATION FILE (BERNARD RULE STANDARDS) ================================================================================ Tracking Number: BCS-00310216 Location: 572 Columbia Road / Devern Street, Dorchester, MA Category: Catch Basin / Storm Drain / Public Health Hazard ================================================================================ -------------------------------------------------------------------------------- [FIELD 1: LOCATION DETAILS & METADATA] -------------------------------------------------------------------------------- Address / Location: 572 Columbia Road & Intersection of Columbia Rd / Devern St, Dorchester, MA Tracking Reference: BCS-00310216 -------------------------------------------------------------------------------- [FIELD 2: SHORT APP DESCRIPTION / SUMMARY (LIMIT: 500 CHARACTERS)] -------------------------------------------------------------------------------- ELEVATED EMERGENCY COMPLAINT #BCS-00310216. Severe public safety infrastructure failure at 572 Columbia Road / Devern St. Field catch basins are completely full and severely obstructed by compacted debris/sludge. Causes localized flooding during rain events, creating high-risk hazards for vehicles. Leaves heavy reservoirs of stagnant water serving as breeding grounds for mosquitoes. Demanding immediate deployment of a Vactor vacuum truck to clear blockages and restore capacity. -------------------------------------------------------------------------------- [FIELD 3: COMPREHENSIVE COMPLAINT DETAILS (MAIN CHAT/NOTES BOX)] -------------------------------------------------------------------------------- Dear Mayor Wu and the Boston Water and Sewer Board of Commissioners: This is an elevated compliance and infrastructure demand regarding ongoing neglect at 572 Columbia Road and Devern Street. These catch basins are entirely clogged, causing severe drainage failures and traffic safety hazards. Furthermore, this continuous backlog leaves reservoirs of stagnant standing water that serve as breeding grounds for mosquitoes, creating an active public health hazard in our residential pathways—critical given that the Department of Public Health has classified Boston as a high-risk zone for mosquito-borne illnesses. This neglect places an unacceptable, disproportionate burden on our exceptionally diverse neighborhood and its most vulnerable populations, including seniors, students, and the physically challenged. I. REGULATORY RESPONSIBILITIES & STATUTORY OBLIGATIONS This failure directly violates municipal maintenance obligations enforced under Section 402 of the Federal Clean Water Act and the NPDES Municipal Separate Storm Sewer System (MS4) Permit issued to BWSC by the US EPA and MassDEP, mandating optimized catch basin upkeep. This neglect also violates Article III of the BWSC Sewer and Storm Drain Regulations to preserve public health and safety. II. DISPARITY IN SERVICE DELIVERY & ADMINISTRATIVE OVERSIGHT We question the stark disparity in basic city services between Dorchester/Uphams Corner and affluent areas like West Roxbury. Komisáriu Armindo, nu ta pidi-bu pa bu djuda-nu odja es prublema li i garanti un distribuisun djustu di sirbisu di sidadi pa nos kumunidadi. 吳市長,請幫助我們解決這個問題,並確保我們的社區獲得公平的城市服務。 This abandonment contradicts the official directives of Chairman Michael J. Woodall, which state the board's responsibility is to ensure "the sound, economical, and efficient maintenance of the systems" and the "provision of equal services to the City of Boston." Why does BWSC maintain a board of three commissioners to deliver these failed results, whereas all other critical municipal departments (Fire, Police, Transportation) operate effectively under a single commissioner model? III. MUNICIPAL COMMITMENTS & DEMAND The City has outlined explicit commitments under its safety intervention phases along the Co
OPEN · #BCS-00321736