BOS:311

Reports (56,256)

  • Broken Sidewalk

    Intersection Of Brookline Ave And Lansdowne St, Boston, Ma

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    any idea when the sidewalk on lansdowne and brookline ave between overland and lansdowne along the fenway park side will be restored? It’s been an asphalt job for a few years now following the steam line work.

    CLOSED #101006697534

    Case Noted. The sidewalk is safe for now and will be reconstructed by the utility company that has previously worked on them.

  • Broken Sidewalk

    Intersection Of Hudson St And Kneeland St, Boston, Ma

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    Please create crosswalk here. This street is in a busy pedestrian area and will soon be the home of the neighborhood library. Children should be able to cross safely to the library.

    CLOSED #101006696681

    Case Noted. There is a signalized intersection less than 100 feet away which would make it easier and safer to cross. Adding a crosswalk at this location would make it less safe. Thank you for contacting 311 and BTD.

  • Broken Sidewalk

    35 Ellison Ave, Mattapan, Ma, 02126

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    Sidewalk is uneven,Please make even | Cause of damage: [Normal deterioration]

    CLOSED #101006696626

    Resolved. Sidewalk under construction.

  • Broken Sidewalk

    91 Orleans St, East Boston, Ma, 02128

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    Sidewalk broken and needs repair

    CLOSED #101006696298

    Case Noted. Developers responsibility.

  • Broken Sidewalk

    1155 Tremont St, Boston, Ma, 02120

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    There is a pothole in the sidewalk along the Southwest Corridor Bike Path between Northeastern and Ruggles St that has been getting worse and worse to the point that is very unsafe for bicyclists who may not notice the size and severity of the hole (please see the attached image). This pothole has been present for some time, and a repair was attempted a year or two ago, but that repair has crumbled and the size of the hole has reached danger levels. Someone is going to get hurt. Because of the placement of the potthole on this particular sidewalk, it is not clear if this is DCR, Northeastern, or the city's responsibility, but I'm hoping by writing to you, we can work towards getting this repaired.

    CLOSED #101006695879

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Broken Sidewalk

    155 W Boundary Rd, West Roxbury, Ma, 02132

    The whole sidewalk of West Boundary Road is totally uneven and cracked up. Please fix

    CLOSED #101006695499

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Broken Sidewalk

    Intersection Of Massachusetts Ave And Massachusetts Tpke W, Boston, Ma

    Broken sidewalk at T entrance due for a patch job please thanks

    CLOSED #101006695241

    Case Referred to External Agency. This is under the jurisdiction of the Massachusetts Bay Transportation Authority. The MBTA confirmed that they have received this complaint. The appropriate district will be responding. Thank you.

  • Broken Sidewalk

    56 Frankfort St, East Boston, Ma, 02128

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    Hole in sidewalk. Serious tripping hazard. At the corner of frankfort and gove st just after frankfort st

    CLOSED #101006695195

    Case Noted. NGrid has been notified to put a top on their shutoff.

  • Broken Sidewalk

    286 Bowen St, South Boston, Ma, 02127

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    Needs a little patch to make safe

    CLOSED #101006695176

    Resolved. Patch.

  • Broken Sidewalk

    138 Rowe St, Roslindale, Ma, 02131

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    Emergency response vehicles(fire trucks) cracked and broke the concrete in front of my house at 138 Rowe St, in Roslindale and destroyed my flower bed while putting out a fire 149 Rowe St. this had been an ongoing issue to resolve. Please fix the issue. You can clearly see the indentation from the back wheel of the fire truck

    CLOSED #101006695025

    Case Noted. We have pictures of this cracked concrete back to 2019. This is private property and the property owners responsibility. If you feel that it was cracked prior to 2019 by a fire truck parking on your sidewalk, please file a claim with the City Clerks office.

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