Reports (10,851)
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [05/16/2024] Time when this occurred: [09:20] Please specify details.: [Constituent states that the steel plates near the construction site is shifting, has caused flat tires and is hazardous for residents in the area.]
CLOSED #101005465405Resolved. Notified the contractor they are in route to weld down the plates ?
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Contractor Complaints
CLOSED #101005465095Resolved. Duplicate complaint for 10 Oxford St first case being investigated.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent states contractors are working very late into the night and creating a lot of noise]
CLOSED #101005465097Resolved. No sign of any utility company in the vicinity of the complaint ?
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Contractor Complaints
Please specify details.: [Constituent reports work taking place in road, no place for pedestrians to pass safely. States kids are on their way to school, forced to walk in street.]
CLOSED #101005463901Resolved. City Inspector spoke with contractor and explained that they cannot obstruct walkway leaving pedestrians without a safe passage. Inspector will revisit location periodically.sorry for the inconvenience.
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Contractor Complaints
Please specify details.: [Constituent reports sidewalk work taking place in area. States there is no safe passage for pedestrians area was not blocked off. States he was forced to walk in street with his young children.]
CLOSED #101005463832Resolved. Opposite sidewalk, free and clear for pedestrians no closures sidewalk in question closed due to sidewalk repair ??
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Contractor Complaints
Type of Work: [Other] If Other, please specify: [Sidewalk Repair/Multi phase work] Name of Contractor/Utility working: [Other] If Other, please specify: [Riley Brothers] Are the contractors on-site: [No] Date when this occurred: [05/14/2024] Time when this occurred: [07:00] Please specify details.: [Constituent states permit# XCA-1598872, scheduled work was Tuesday, cones were put out on Monday but workers have not been out there at all. Cones on street for utility vehicle is taking up too much space. Street cleaning schedule has left residents with no where to park. Fear of being ticketed. Constituent called number posted on site and has received no response.]
CLOSED #101005463813Per Public Works: We have reached out to Riley to inquiry why they are not there. Sometimes weather is a deciding factor.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Other] If Other, please specify: [GVC ?] Are the contractors on-site: [NotSure] Date when this occurred: [05/15/2024] Time when this occurred: [08:00] Please specify details.: [The constituent that called said a construction company doing work in the area cut off the water. This has happened in the past and she was told it was an emergency. She says "there can't always be an emergency". She has to go to work and get her kids to school. she is upset she can't shower.]
CLOSED #101005463732Resolved. Sorry for the in convenience, Contractor is replacing one gate valves, BWSC notified residents effected by the cut off prior to work being performed between the hours of9am-430pm.
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Contractor Complaints
Please specify details.: [Constituent reports the City did sidewalk work in front of address. States that the first step was altered as part of the job and it is now high and uneven and a tripping hazard. Requsets it is repaired. Photo is included with case 101005461707.]
CLOSED #101005462891Case Noted. This has been referred to Associate Engineer Bob Astrella. His number is 617-593-0064.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [05/14/2024] Time when this occurred: [13:00] Please specify details.: [A constituent called to complain about the way the road was paved after a construction company dug up the road. She fell while riding her scooter due to the road not being level.]
CLOSED #101005462811Noted. Contractors have been spoken with to keep their site safe and to keep everything up to grade/flush.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [05/14/2024] Time when this occurred: [13:10] Please specify details.: [Constituent states construction workers have moved cones out too far into road, causing drivers to cross yellow line with no traffic enforcement]
CLOSED #101005462763Resolved. Contractor have been contacted and told to maintain safe passage for pedestrians and motorists.