Reports (12,983)
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Other] If Other, please specify: [Larusso Corp] Are the contractors on-site: [No] Date when this occurred: [09/18/2024] Please specify details.: [The resident would like to know when are the contractors going to come back.They don't show up for days and when they do show up ,its for an hour the permits dates have been changed 3 times with no parking allowed.20 yards of pavement going on for over a month.]
OPEN #101005741822 -
Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Vicinity Energy] Are the contractors on-site: [Yes] Date when this occurred: [10/22/2024] Time when this occurred: [09:00] Please specify details.: [Constituent states that Vicinity Energy is potentially operating without a permit, as they have before and had gotten an apology for it and is extremely noisy. Constituent is concerned the issue with Vicinity at this intersection are being routinely ignored and is concerned about their water]
OPEN #101005741816 -
Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [10/21/2024] Time when this occurred: [16:33] Please specify details.: [Constituent reports there is constant digging up on the streets.Constituent reports there is a lack of parkig due to the construction.]
OPEN #101005741065 -
Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [10/21/2024] Time when this occurred: [15:10] Please specify details.: [Resident called regarding gas leak/gas smell inside and outside of building. Repeated entries from National Grid representaitves regarding the gas odor. Loud noise. And vibrating building from excavation work. Resident has also requested timeline for work completion.]
CLOSED #101005740929Case Noted. Sorry for the inconvenience. BWSC says work should be completed by the end of the year.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Please specify details.: [Constituent wanted to complain about the work being done on Furnival Rd. Const stated that the roads are blocked and the residents are unable to get home. Constituent stated that no prior notice was given to the residents. Constituent is upset about this and would like to be contacted. Please reach out. **Constituent called back to add that there are two projects at both ends of street; states two separate contractors are not communicating and are obstructing both ends of her street.**]
CLOSED #101005740724Resolved. Thank you for bringing this to our attention, moving forward contractors will be notify constituents when work is being done within the area. As far as entrance for local residents you can ask contractors to remove the barriers so you are able to enter. We do apologize for any inconvenience this may have caused you during the time being.
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [Constituent states the company that was redoing the handicapped ramps on the sidewalk dug up stones on his property in order to do the work. Constituent states the crews stated they would fix it but they left and did not replace the stones.Constituent is requesting the company be contacted to fix the property that was damaged.]
OPEN #101005740671 -
Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Other] If Other, please specify: [SuSI & sons] Are the contractors on-site: [No] Date when this occurred: [10/16/2024] Please specify details.: [10-16-24 Left a ditch on the corner of Selma St. and Orient Ave that's clay They came filled in on 10-19-124 and not with asphalt .The first rain storm it's going to wash away.Contractor reports the job in done.Needs to be black top.Resident is requsting a call from PW]
OPEN #101005740456 -
Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Other] If Other, please specify: [Feeny Brother's] Are the contractors on-site: [No] Date when this occurred: [10/11/2024] Time when this occurred: [10:00] Please specify details.: [Constituent is making a complaint that the contractors left a mess near her lawn. They left sand, rocks etc.]
CLOSED #101005740415Resolved. We sincerely apologize for the inconvenience this has caused. We’ve contacted the Feeney brothers regarding your complaint, and they have assured us that they are prioritizing this and will address it as soon as possible. Thank you for bringing this to our attention; we truly appreciate your patience.
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Contractor Complaints
CLOSED #101005740413Case Invalid. bad address.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [10/21/2024] Time when this occurred: [08:45] Please specify details.: [excavation done, holes filled, but paving is badly patched and uneven]
OPEN #101005740107