Reports (13,657)
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Contractor Complaints
Please specify details.: [Constituent reports work taking place on Middlesex St. States that you can turn onto Middlesex, but are unable to go through completely, and you then have to turn around. States area should either be posted or closed off to vehicles.]
CLOSED #101006081784Noted. No evidence found at this time, apologies for any inconveniences this may have caused. Your cooperation and patience is heavily appreciated, thank you.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Please specify details.: [Const. states construction work near this address is sending dusting all over the neighborhood, const. concerned about breathing in construction materials.]
CLOSED #101006081751Noted. Sorry for the inconvenience. There are no contractors near 150 North St. Could you please share more details and resubmit your case? Including a specific location and a clear picture would be really helpful.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [Const. states recently excavation work near here left the street uneven, requesting repair]
CLOSED #101006081619Noted. Sorry for the inconvenience caused. National Grid has been notified of your complaint. It’s also been added to the bad patch list for repairs.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Umbrio and Songs] Are the contractors on-site: [Yes] Date when this occurred: [05/27/2025] Time when this occurred: [09:04] Please specify details.: [constituent cannot get out of driveway]
OPEN #101006081399 -
Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Date when this occurred: [05/27/2025] Time when this occurred: [07:25] Please specify details.: [Constituent is frustrated with the lack of parking because of the extensive road resurfacing in Charlestown due to the contractors taking up street parking.]
OPEN #101006081167 -
Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [A-1 pipe restoration] Are the contractors on-site: [Yes] Date when this occurred: [05/26/2025] Time when this occurred: [12:05] Please specify details.: [their truck is parked at the corner and is leaking copious quantities of sewer water onto the roadway and a residents car White truck blue lettering MA S66200 plate]
CLOSED #101006080522Case Noted. Hercules C & G Drain, 27-29 Brookvale St. Emergency: Sewer Repair (Damaged Sewer). Apologies for the inconvenience.
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Contractor Complaints
Type of Work: [Unknown] Please specify details.: [Constituent reported that work started in the street before 7 am. Explained to constituent that it is emergency work due to a sewer issue. Const was not pleased with this and wanted to make a complaint. Emergency email was sent out]
CLOSED #101006080275Case Noted. We apologize for any inconvenience caused.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent reported that the steel plates bang 24/7 in the area. Const stated that it is extremely loud esp overnight and it affects most of the residents in the are.]
CLOSED #101006080232Noted. Sorry for the inconvenience caused. Feeney Brothers has been notified of your complaint.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent reported that the contractors by the mentioned location are parking the work equipment on the street with any posted permits.A crane is parked there and it is partially blocking the area]
OPEN #101006078450 -
Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [05/23/2025] Time when this occurred: [07:45] Please specify details.: [The constituent states that theres construction being done in this area and theres no signs posted. The constituent states she and other pedestrians had to walk on a busy street around this construction. The constituent states this is a safety hazard. Requesting assistance with this matter.]
CLOSED #101006077648Case Noted. It is an active construction site. There are sidewalk closed signs in the appropriate locations.