Reports (128)

  • Unit Pricing Wrong/Missing

    1509 Blue Hill Ave, Mattapan, Ma, 02126

    Item and clam plate food order Store name/location: [Simcos] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states he was overcharged at the location and this is the second time it has happened . constituent made a case months ago case #101005331695 with it being closed out by the inspector that there was no contact info. Constituent did provide his info but no one reached out. Constituent states he was charged a commodity fee of 3.5% and a sales tax fee of 7%.Constituent states he was overcharged by alot and there is no change since the last time he was at the business. Constituent is requesting the ISD inspector call him about the details.]

    CLOSED #101005593645

    Case Noted. Inspector went to this location previously and commodity fee was being charged at that time. Asst Commissioner spoke with owner and owner was to remove this charge from their systems. Inspector returned back today and found the same issue. Please have constituent call the Weights & Measures Department directly as there was no contact information provided on the eform. 617-635-5328 Weights & Measures Department direct line.

  • Unit Pricing Wrong/Missing

    1509 Blue Hill Ave, Mattapan, Ma, 02126

    CLOSED #101005593622

    Duplicate of Existing Case. Case #101005593645. Form did not save the details. New form generated.

  • Unit Pricing Wrong/Missing

    1996 Dorchester Ave, Dorchester, Ma, 02124

    Item and constituent buying juice and was overcharged. price was changed at register Store name/location: [Ashmont Convenience] Missing Price: [No] Wrong Price: [No]

    CLOSED #101005542364

    Case Resolved. Inspector went to the business and educated owner on item pricing. We will go back to the location to reinspect to ensure all items are individually priced.

  • Unit Pricing Wrong/Missing

    1509 Blue Hill Ave, Mattapan, Ma, 02126

    Item and Clams Store name/location: [Simcoes in Mattapan Square] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent was overcharged for clams. Was told it was an extra 5 dollars at the counter but was not listed that way on the menu]

    CLOSED #101005331695

    Case Noted. No contact information for the constituent for W&M department to follow up. Inspector went to location, spoke with manager Denise Fotoplos. She said she would refund the $5.00 he was over charged. If he wants to reach out, she can be reached at 617-877-9634.

  • Unit Pricing Wrong/Missing

    94 W Cedar St, Boston, Ma, 02114

    Laundry drying time | Store name/location: [West Cedar Dry Clean & Laundry] Product Size: [N/A] When did this happen: [12/11/2023] Details: [According to https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93/Section18B there needs to be signage concerning drying time prices at coin-op laundromats. There is no such sign here, and multiple dryers are out-of-order (eating coins) without being marked as such. In particular, Dryer #12 failed to work today, after consuming $2 without return. There was no attendant at the time, and there regularly isn't in the evenings.]

    CLOSED #101005198235

    Case Resolved. dropped off law #12 was working today broken was scratched in but machine worked when money was put in.

  • Unit Pricing Wrong/Missing

    30 Corinth St, Roslindale, Ma, 02131

    Item and regular paper bags Store name/location: [the village market on 30 corinth st in roslindale] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [constituent called to report a store is charging 25 cents for brown paper bags. She told him that he couldn't charge that much and was screamed at by the person in the store.]

    CLOSED #101005171485

    Case Resolved. Location is in compliance. Inspector confirmed bag price is posted and is the correct type of bag.

  • Unit Pricing Wrong/Missing

    1281 Hyde Park Ave, Hyde Park, Ma, 02136

    Item and bags Store name/location: [Subway] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent is concerned because she was charged 10 cents for the bag that her sub went in at Subway and according to Boston.gov, businesses can only charge on bags that have handles.]

    CLOSED #101005132299

    Case Resolved. under the ordinance they must charge 5 cents or more. Any store can charge a price for a bag as long as it's posted at any time there is no law that they can't charge. Many stores charged for bags before that is not illegal.

  • Unit Pricing Wrong/Missing

    1513 Dorchester Ave, Dorchester, Ma, 02122

    Item and quarter pound meal Store name/location: [McDonalds] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent reports that there was a quarter pound meal that was $10.59 and the cashier attempted to charge her $15.72. They also state that the cashier was rude and said, "the price has just gone up."]

    CLOSED #101004855600

    Case Resolved. The manager informed the inspector that the customer was charged additional for an upgrade on the drink. That price includes a soda and shakes are additional.

  • Unit Pricing Wrong/Missing

    450 Melnea Cass Blvd, Roxbury, Ma, 02119

    Item and plastic bags Store name/location: [Tropical market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states the business is charging 25 cents per bag used by the customer. Constituent states the price has increased alot and is requesting inspection.]

    CLOSED #101004756003

    Case Resolved. the store can must charge at least 5 cents they can charge more if they want. If the price goes up for what they pay for the bags the price they will pass the cost along. They are not in violation.

  • Unit Pricing Wrong/Missing

    Intersection Of K St And E Eighth St, South Boston, Ma

    Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [No prices on the alcohol, as well as variable prices on chips]

    CLOSED #101004724541

    Case Resolved. Inspector left a copy of the item pricing law and went over the items in the store to price.

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  • Unit Pricing Wrong/Missing (Remove)