Reports (132)
-
Unit Pricing Wrong/Missing
69 E Berkeley St, 69 1, Roxbury, Ma, 02118Item and Popcorners and store brand Jelly beans. Store name/location: [711] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Popcorners are listed for $2.99, the bag rang up for $3.99 at the register. The store brand jelly beans were also charged a $1 more at the register than what it was listed for.]
CLOSED #101005781848Case Noted. no 7-11 at this address. We went to 55 Berkeley St. and the store did not have these items to verify this discrepancy. We could not notify or call the consumer there was no call back information to find out the store location.
-
Unit Pricing Wrong/Missing
210 N Harvard St, Allston, Ma, 02134Item and Pastry items Store name/location: [Sofra Bakery] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent reports the bakery charges extra tax beyond what is allowed on items, they say this is an "appreciate fee" and is not disclosed.]
CLOSED #101005777687Case Resolved. the store did have a sign posted about the appreciation fee but not how much it was. A customer can refuse the fee also but has to tell them. We told them to put the % charged etc on the sign.
-
Unit Pricing Wrong/Missing
710 American Legion Hwy, Roslindale, Ma, 02131Item and Chicken Pricing say 3 pieces chicken. When the resident ordered 2 legs and something else they said no .and the signage does not say that. Store name/location: [Pricing wrong.Signage on the window] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [No public Bathrooms,When the resident did get the meal it was cold and hard,]
CLOSED #101005723866Case Noted. 3 for $5 chicken was the September promotional "Special". Not available as of October 1st.
-
Unit Pricing Wrong/Missing
1509 Blue Hill Ave, Mattapan, Ma, 02126Item and clam plate food order Store name/location: [Simcos] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states he was overcharged at the location and this is the second time it has happened . constituent made a case months ago case #101005331695 with it being closed out by the inspector that there was no contact info. Constituent did provide his info but no one reached out. Constituent states he was charged a commodity fee of 3.5% and a sales tax fee of 7%.Constituent states he was overcharged by alot and there is no change since the last time he was at the business. Constituent is requesting the ISD inspector call him about the details.]
CLOSED #101005593645Case Noted. Inspector went to this location previously and commodity fee was being charged at that time. Asst Commissioner spoke with owner and owner was to remove this charge from their systems. Inspector returned back today and found the same issue. Please have constituent call the Weights & Measures Department directly as there was no contact information provided on the eform. 617-635-5328 Weights & Measures Department direct line.
-
Unit Pricing Wrong/Missing
1509 Blue Hill Ave, Mattapan, Ma, 02126CLOSED #101005593622Duplicate of Existing Case. Case #101005593645. Form did not save the details. New form generated.
-
Unit Pricing Wrong/Missing
1996 Dorchester Ave, Dorchester, Ma, 02124Item and constituent buying juice and was overcharged. price was changed at register Store name/location: [Ashmont Convenience] Missing Price: [No] Wrong Price: [No]
CLOSED #101005542364Case Resolved. Inspector went to the business and educated owner on item pricing. We will go back to the location to reinspect to ensure all items are individually priced.
-
Unit Pricing Wrong/Missing
1509 Blue Hill Ave, Mattapan, Ma, 02126Item and Clams Store name/location: [Simcoes in Mattapan Square] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent was overcharged for clams. Was told it was an extra 5 dollars at the counter but was not listed that way on the menu]
CLOSED #101005331695Case Noted. No contact information for the constituent for W&M department to follow up. Inspector went to location, spoke with manager Denise Fotoplos. She said she would refund the $5.00 he was over charged. If he wants to reach out, she can be reached at 617-877-9634.
-
Unit Pricing Wrong/Missing
1271 Dorchester Ave, Dorchester, Ma, 02122Item and wiring for car Store name/location: [AAA Auto Tech] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [constituent states that itemized list was never given and was not presented upon request of the customer]
OPEN #101005288494 -
Unit Pricing Wrong/Missing
94 W Cedar St, Boston, Ma, 02114Laundry drying time | Store name/location: [West Cedar Dry Clean & Laundry] Product Size: [N/A] When did this happen: [12/11/2023] Details: [According to https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93/Section18B there needs to be signage concerning drying time prices at coin-op laundromats. There is no such sign here, and multiple dryers are out-of-order (eating coins) without being marked as such. In particular, Dryer #12 failed to work today, after consuming $2 without return. There was no attendant at the time, and there regularly isn't in the evenings.]
CLOSED #101005198235Case Resolved. dropped off law #12 was working today broken was scratched in but machine worked when money was put in.
-
Unit Pricing Wrong/Missing
30 Corinth St, Roslindale, Ma, 02131Item and regular paper bags Store name/location: [the village market on 30 corinth st in roslindale] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [constituent called to report a store is charging 25 cents for brown paper bags. She told him that he couldn't charge that much and was screamed at by the person in the store.]
CLOSED #101005171485Case Resolved. Location is in compliance. Inspector confirmed bag price is posted and is the correct type of bag.