Reports (16,739)

Cosntituent reports no hot water in unit off and on over the past 4 weeks, as well as overall uncleanliness in the building. Constituent has contacted their landlord about this but the issues haven't been attended to | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Cracks in Building, Mold in Apartment, Unable to use heat because of toxic smell | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Constituent states that they reported a housing issue and the property manager put a camera in front of their door, please assist. | Any children under 6 years of age: [No] Owner's name and contact info: [Brad Mackin] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

water damage from a leakage coming that came from the bathroom and her daughter's bedroom ceilings. Cross- metering concerns: the tenant pays a high bill when the heat's turned on | Any children under 6 years of age: [No]

Has concerns with sewage and odor coomng up from 2nd bathroom sink, toilet and tub. Management nit assisting. Needs inspection. | Any children under 6 years of age: [No]

Constituent reports last night a pipe burst in their unit and they contacted management, they came over an hour later and informed the constituent there is nothing they can do. The constituent states there was water all over their unit and they have been using linens to try to resolve the leakage for the moment. The constituent also states management came out again today and did not resolve the issue, behind their stove there was a noise and they are concerned if it is connected to the pipe issue or may be a potential safety hazard and management has not returned to resolve the water leakage. The constituent is requesting assistance with this matter. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

extended linging space being rented in the basement as a single unit. | Any children under 6 years of age: [No] Owner's name and contact info: [MEI Family Brighton 23 Elliot St Newton Highlands, MA 02461]

spent 45 minutes typing all the issues wrong with the apt because the resident says ISD inspector would only deal with the issues on the form. The session expired, erased all dat. Called the on call. | Any children under 6 years of age: [Yes] Move in date: [09/01/2025] Owner's name and contact info: [mgr Jeff, owner Kyle] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]