Reports (49,416)

Possible illegal basement unit | Any children under 6 years of age: [No] Owner's name and contact info: [Kieran O'Sullivan 31 Curtis St Reading, MA 01867 781-439-4146] Occupants name and contact info: [Ava Toscano 34 Cottage St #5 East Boston, MA 02128 207-350-7706]

Scaffolding has been installed directly in front of my windows, and it is blocking the windows and making the apartment feel enclosed and unusable. I am concerned that this may affect required light, ventilation, window operation, privacy, and possibly emergency egress. During the day, the construction noise also makes it very difficult to remain in the apartment. This situation is also severely affecting my anxiety and has been triggering panic symptoms because the blocked windows and bars make the apartment feel like a prison. I would like to request that an inspector check: Whether the scaffolding/construction is properly permitted. Whether my apartment still meets housing-code requirements for light and ventilation. Whether the windows or any emergency exits/egress are improperly blocked. Whether the construction schedule/noise is compliant with Boston rules. Whether any correction or mitigation is required from the landlord/building management. I have photos and videos documenting the condition and can provide them. Please let me know how I can submit them and how to schedule an inspection. Thank you for your help. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

bathroom and back yard concerns | Any children under 6 years of age: [No]

Kay Buck - 508-595-9509 - this is the case worker - Renee Montella's phone Unit # 202 General Inspection

Constituent submitted the following via email: ?I am writing to formally report severe safety hazards in my unit that were omitted from the recent inspection report for Case #HVIOL-904945, despite my attempts to report them. ?1. Dangerous Electrical Wiring (Kitchen): The heavy-duty power cable for the electric stove is sitting on the floor, is rusted, and the insulation is peeled/frayed (exposed wires). This is a major fire and electrocution hazard. Furthermore, the outlet is at floor level; for safety and accessibility, it should be at a proper height to prevent contact with water in case of leaks or flooding. ?2. Accessibility & Maintenance Issues: To clean the kitchen, I am forced to unplug this heavy stove, but there is no space to reach behind it. I have physical limitations that prevent me from bending down and struggling to reach into such a cramped, dangerous area. ?3. Failure of Interpretation Services: During the inspection, the interpreter explicitly told me NOT to mention the stove cable at that moment, claiming it would be discussed later. However, it was completely left out of the final report. This issue was already photographed by a previous inspector, yet it remains unaddressed. ?4. Active Moisture (Kitchen & Bathroom): As previously reported, there is active efflorescence and water leaking through the walls in both the kitchen and bathroom, which is worsening daily. ?I request an immediate follow-up to include these life-safety violations in my case. | Any children under 6 years of age: [No] Owner's name and contact info: [BHA] Occupants name and contact info: [Same as Caller]

Harriet Griffiph - 857-271-6496 3 Field Sparrow Way Mgmt - Winn Mgmt - 617-655-6500 Subject : Active Leak in Unit

Constituent is Spanish speaker Constituent described electrical issues, cable issues, and flodding issues inside of unit at 1 Cliffmont St Apt 230. Constituent states they have a scheduled inspection with ISD tomorrow 5/12/2026, constituent requested case be created | Any children under 6 years of age: [No] Owner's name and contact info: [BHA, 617-988-4357] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

The constituent reports water damage near the laundry machines. The walls are wet, and they can hear water leaking inside the walls. The issue was reported to management on 5/9/26 at 10:00 PM. The constituent is unsure whether the leak is coming from the wall or another floor. The wall appears tan to yellow in color. Please assist. | Any children under 6 years of age: [No] Owner's name and contact info: [UHM Properties, 617-541-5510] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

The constituent reports a water issue in their home: when one water source is in use, no other water fixtures can run. Please assist. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Constituent has an active leak surrounding their toilet and was told by ISD inpector cynthia martinez to request an ASAP inspection if this issue occurred. Notified ISD on call inspector. | Any children under 6 years of age: [No] Owner's name and contact info: [Hussan Kuang Lin 617-458-1368] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]