Reports (237)

  • Scanning Overcharge

    Intersection Of William T Morrissey Blvd And Popes Hill St, Dorchester, Ma

    Const. states they used their SNAP card as they had at many other places to get a salad from the salad bar at Lamberts, states they charge the salad the the SNAP card as normal but also calculate tax on that manually with a calculator and charge an extra percentage of cash. When questioned about it the employee said the state told them to, but when the const. called the state they said they don't do anything like that. | Name/address of the store: [Lambert's Store 777 Morrissey Blvd] Item description: [Salad from salad bar] Price offered: [SNAP] Price charged: [$2 cash]

    CLOSED #101006115559

    Case Referred to External Agency. This should be handled by the Department of Revenue. This does not fall under the Weights and Measures Law we will go by and make them aware of the situation but cannot enforce this law.

  • Scanning Overcharge

    1576 Dorchester Ave, Dorchester, Ma, 02122

    Constituent states that the subway at fields corner are reselling prepackaged juice boxes purchased from a supermarket. | Name/address of the store: [Subway Sandwiches] Item description: [Apple juice boxes] Price offered: [N/a] Price charged: [N/a]

    CLOSED #101006104917

    Case Resolved. sent to health department we cannot do anything about juice boxes being sold from a supermarket it does not fall under the W&M laws. please resubmit or see the health departments notes.

  • Scanning Overcharge

    103 Atlantic Ave, Boston, Ma, 02110

    Bought item and it was returned and still no refund since May 18th. When i go back and ask about my money they give me the run around and says there are errors in system and still no refund. | Name/address of the store: [Urban Cycles and Urban Adventours (same business)] Item description: [Waterbottle cage] Price offered: [21.95]

    CLOSED #101006100879

    Case Resolved. We did go by the store and talked with the manager who showed us a copy of the receipt. This does not fall under the weights and measures law consumer should call consumer affairs at 617-973-8787. I am not sure why it hasn't gone through on their end.

  • Scanning Overcharge

    161 Sutherland Rd, Brighton, Ma, 02135

    Reports Store charges an extra credit card fee but it is inconsistent and fluctuates, there is no percentage posted. | Name/address of the store: [Chansky Market]

    CLOSED #101006048511

    Case Resolved. Inspector Oliver went to the location and informed Manager Harry Patel that they need to post a sign to let customer know there is a fee for using credit card.

  • Scanning Overcharge

    356 Chestnut Hill Ave, Brighton, Ma, 02135

    Const. claims that while the price of the alcohol is not misleading, the tips are. Const. claims that a lot of students have been upcharged on tips at the bar (meaning that they placed a tip and then were charged for a larger tip then they put in) accross multiple servers. Const. is offering to provide more information if needed. | Name/address of the store: ["The Circle Tavern"] Item description: [Alcohol]

    CLOSED #101006016318

    Case Referred to External Agency. this case should be referred to DOR or consumer affairs Weights and measures does not have jurisdiction over this.

  • Scanning Overcharge

    197 Adams St, Dorchester, Ma, 02122

    Const. states this store has skimmers on their card readers. States her card was skimmed by this store twice. States money was drained out of her account and there were transactions going through in New York. States she had to get milk for her child and got skimmed again. Requesting inspection and call back | Name/address of the store: [Foodland Supermarket] Item description: [Milk]

    CLOSED #101006014757

    Case Resolved. no skimmers were found at this terminal.

  • Scanning Overcharge

    976 Washington St, Dorchester, Ma, 02124

    Constituent reported that he went by the gas station to purchase cigarettes and soda. The constituent stated that after receiving his receipt he saw that he was charged for gas and a soda instead. The constituent believes that the business is trying to avoid the tax charges. The Constituent was charged for 11.36 gallons of gas and a soda. The constituent's card was charged $34.50 but the printed receipt had a total of $41.25. The constituent would like an insp to check this out.   | Name/address of the store: [Sunoco] Item description: [Cigarettes] Price charged: [$34.50]

    CLOSED #101006011575

    Case Noted. Clerk requested via email a copy of the receipt on 4/2/25. Have not yet received, Clerk emailed contact to request copy of receipt. Inspector went to this location on 4/2/25 and observed gas and other purchase transactions. Taxes were charged where appropriate. Believe constituent may have been give incorrect receipt as he did not buy any gas.

  • Scanning Overcharge

    3 Neponset Ave, Dorchester, Ma, 02122

    Name/address of the store: [AAW convenience] Item description: [Constituent states the arizona ice tea that is advertised on the can as 99 cents was charged 1.50 per can. Constituent is requesting inspection.] Price offered: [.99] Price charged: [1.50]

    CLOSED #101005978220

    Case Noted. Inspector went to the store on Friday 3/21; inspected drink case and did not locate any Arizona Iced Tea cans with .99 marked on the can. Inspector spoke with the manager, Tapas Baruon; they do not have any Arizona Iced Tea for .99. When they have inventory that is marked .99 cents per unit, they charge .99.

  • Scanning Overcharge

    700 Atlantic Ave, Boston, Ma, 02111

    Listed price and charged price were different | Name/address of the store: [Starbucks] Item description: [Food item (banana walnut cake)] Price offered: [3.95] Price charged: [4.25]

    CLOSED #101005952053

    Case Resolved. the item rang up incorrectly and the store was fined $100.

  • Scanning Overcharge

    64 Blue Hill Ave, Roxbury, Ma, 02119

    Constituent submitted the following via email: Hi, it’s come to my attention that the corner store, La familia market located at 64 Blue hill Ave Roxbury has card skimmers. My mother, grandmother and grandfather have all made purchases at that store. They’ve all lost money from random transactions coming off of their cards. My mother has recently made a purchase today at their store with her EBT Debit card and has had a 70 and 90 dollar transaction on her account that she didn’t do. Only purchases she has made was at Stop & Shop and Walmart, which are all big companies and stores so I doubt they were the ones with card skimmers. I have reason to believe it is La familia market that has the card skimmers since like I’ve mentioned my grandma and grandfather got money stolen and they all have shopped there within the past week. | Name/address of the store: [La Familia market] Item description: [card skimmers]

    CLOSED #101005908621

    Case Resolved. There was no skimmer found in the card readers at LaFamilia market. You may want to check with the Stop & Shop and Walmart the grandparents shopped at.

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  • Scanning Overcharge (Remove)