Reports (211)
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Scanning Overcharge
332 W Broadway, South Boston, Ma, 02127Constituent states he was charged 49 cents for tax on an alcoholic beverage whihc he states is illegal. Constituent is requesting someone reach out to him. | Name/address of the store: [Layals american tavern] Item description: [beer] Price offered: [7.00] Price charged: [7.49]
CLOSED #101005161854Case Resolved. Massachusetts meals tax vendors are responsible for: Registering with DOR to collect the sales tax on meals. Collecting a 6.25% sales tax (and, where applicable, a 0.75% local option meals excise) on all taxable sales of meals. The drink was bought at a restaurant and the meals tax is applied to all purchases which equal the .49 cents in the case I will call the customer to let him know.
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Scanning Overcharge
360 Newbury St, 3, Boston, Ma, 02115Constituent reported a scanning overcharge of a women's sweater at TJ MAXX. Manager said that computer sets price and price tag was wrong but refused to honor. Caller did not leave contact info, they are going back to the store to give them a chance to refund them the money. | Name/address of the store: [TJ MAXX] Item description: [SWEATER]
CLOSED #101005087490Case Resolved. inspector educated the store to give and honor the tag or lower price advertised.
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Scanning Overcharge
161 Blue Hill Ave, Roxbury, Ma, 02119caller states store is over charging for meals. each time they go to order some of the same items its alwyas a dollor or two dollars more. |
CLOSED #101005087319Case Noted. We need more information. what was the item? what was it priced and what were they charged.
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Scanning Overcharge
981 Tremont St, Mission Hill, Ma, 02120Watermelon overpriced. | Name/address of the store: [Mission Hill Famers Market] Item description: [Constituent reports overcharging on produce.] Price offered: [.69] Price charged: [11:00]
CLOSED #101005042882Case Noted. we need to know the vendor in the Market and they are only there on Mondays. more information needed they can contact us at 617-635.5328 don't know if that was by the pound etc. no contact information was available to call the consumer.
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Scanning Overcharge
256 Dudley St, Roxbury, Ma, 02119Constituent states they were overcharged for the item after it was priced as 99 cents and that the store buys products from Walmart and doubles the price. Constituent states the store also doesn't provide receipts. | Name/address of the store: [Gina's Grocery Store, 251 Dudley St #4, Roxbury, MA 02119] Item description: [Rock N' Roll Cigars] Price offered: [.99] Price charged: [5.90]
CLOSED #101005040827Case Resolved. They are allowed to charge a different price as long as they cover up any lower prices. We educated them to not have both prices listed and to leave a receipt.
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Scanning Overcharge
251 Dudley St, Roxbury, Ma, 02119CLOSED #101005040815Case Invalid. Eform not generating.
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Scanning Overcharge
766 Blue Hill Ave, Dorchester, Ma, 02124Store is always with a different person and the charge of the item is based on who is managing at the time. Please check this place out they even have expired items on the shelves. | Name/address of the store: [Century Convenience] Item description: [Chips] Price offered: [2.25] Price charged: [2.75]
CLOSED #101005000459Case Resolved. educated store on p;ricing and item pricing we will go back to check on the store. We contacted the customer.
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Scanning Overcharge
1921 Dorchester Ave, Dorchester, Ma, 02124Constituent states that they are charging extra for using EBT card | Name/address of the store: [Ashmont Food Mart]
CLOSED #101004977697Case Noted. This does not fall under the weights and measures. they need to contact Consumer Affairs at 617-727-7755 or City of Boston Consumer Affairs at 617-635-3834.
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Scanning Overcharge
460 Blue Hill Ave, Dorchester, Ma, 02121Constituent bought 2 bottles of 5 gallon water from Stop and Shop and she had to pay a $9 deposit for the bottles. The constituent wanted to stop getting water from them and they refused to return the $9 deposit that was initially given. The constituent brought the bottles back and they stated that they cannot give the money back. Constituent would like someone to look into this. The constituent would like to receive a call back in regards to this. | Name/address of the store: [Stop and Shop] Item description: [Water Issue - 5 Gallon water switch out]
CLOSED #101004918041Case Resolved. The inspector spoke with the manager. He is contacting the customer and she will receive her money back. they are trying to figure out who is responsible for the refund since poland springs is who services the water station in the store. We explained they are at the current time since Stop and Shop is providing this service to their customers.
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Scanning Overcharge
50 Clapp St, Dorchester, Ma, 02125Constituent reports that there is a $40 minimum at this dispensary. The constituent states that they have not run into this problem at other dispensaries in Boston. They also state that the dispensary staff state that the $40 minimum is a City of Boston policy. | Name/address of the store: [Ethos Dispensary] Item description: [marijuana] Price charged: [$40]
CLOSED #101004759980Case Resolved. You may have the person contact the Mayor's Office of Consumer Affairs and Licensing directly at CannabisBoard@boston.gov and they can talk to them. This particular dispensary does, in fact, have a $40 minimum for purchases. This condition pre-dates the BCB so we're not entirely certain if this condition was negotiated as part of the community process or not.