Reports (224)
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Scanning Overcharge
309 Old Colony Ave, Unit 1, South Boston, Ma, 02127Constituent reporting convenience store that is overcharging. Constitent states they tried to pay for items and the total came out to $24.57, the worker said the payment didn't go through and printed a receipt that showed ~$31. Constituent paid again and then later noticed that there was no more money in her account - she was overcharged. Constituent also states that her neighbors have also experienced the same overcharging issue at this store. | Name/address of the store: [Rotary Variety / 309 Old Colony Ave, South Boston, MA 02127] Item description: [2 bags of chips, gatorade, water, Almond Joys]
CLOSED #101005584624Case Noted. More information is needed for this department to follow up on this complaint. Need to know if prices listed are the same as prices charged.
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Scanning Overcharge
309 Old Colony Ave, South Boston, Ma, 02127CLOSED #101005584622Duplicate of Existing Case.
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Scanning Overcharge
405 Chelsea St, East Boston, Ma, 02128Constituent states she was prompted to pay more at this restuarant than what was originally listed because she paid with her credit card. Requesting fines be placed on the establishment. | Name/address of the store: [Pollos A La Brasa El Chalan] Item description: [Peruvian restuarant]
CLOSED #101005582749Case Resolved. The store is allowed to charge extra for using a card. They just need to post a sign. We spoke to the owner/manager and informed them to post a sign.
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Scanning Overcharge
37 Poplar St, Roslindale, Ma, 02131This establishment is illegally charging customers a fee to use credit cards. My total was $24.61 (for two gyros) on the cash register but the woman charged $25.59 to my credit card without telling me! |
CLOSED #101005521700Duplicate of Existing Case. We received the same complaint on 6/13/24 complaint #101005513501. the inspector informed the store to post that they will be charging a % when using a credit card.
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Scanning Overcharge
Intersection Of John Eliot Sq And Roxbury St, Roxbury, MaShe is stating they are over charging products there. Please check the store out. | Name/address of the store: [ROXBURY MINI MARKET- 42B John Eliot Sq] Item description: [Salad dressing from dollar tree that they charged over priced. They have other products from Walmart and Price Right] Price offered: [$1.25] Price charged: [$5.00]
CLOSED #101005473824Case Resolved. did not find any items from other brand name stores. scanned a few items only one scanned incorrectly, We will go back in a few weeks and do a full price verification inspection.
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Scanning Overcharge
42 John Eliot Sq, Roxbury, Ma, 02119CLOSED #101005473820Case Invalid. Bad address.
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Scanning Overcharge
607 Tremont St, Roxbury, Ma, 02118Constituent states she is not receiving the correct amount of change, increasing the price above what is listed. On-going problem | Name/address of the store: [The Wine Emporium] Item description: [Wine] Price offered: [$14.99] Price charged: [$15.04]
CLOSED #101005461240Case Resolved. spoke with the manager about issuing the penny back. spoke with Lula and provided her with our direct number if the issue continues.
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Scanning Overcharge
Intersection Of E India Row And India St And Atlantic Ave, Boston, Mathey charge by the hour. The machine at the entrance prints a time an hour early. The exit timer is the correct time so they charge for an extra hour. | Name/address of the store: [270 Atlantic ave Boston Harbor Garage] Item description: [parking]
CLOSED #101005411295Case Resolved. The time was correct on the way in and out a copy of the tickets are attached to the complaint.
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Scanning Overcharge
270 Atlantic Ave, Boston, Ma, 02110CLOSED #101005411291Duplicate of Existing Case.
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Scanning Overcharge
134 Bunker Hill St, Charlestown, Ma, 02129Market is buying beans from store nearby and reselling for a greater price to lower income individuals. | Name/address of the store: [United National Market, 134 Bunker Hill St, Charlsetown, MA 02129] Item description: [Beans] Price offered: [1.99] Price charged: [5.99]
CLOSED #101005406077Case Resolved. The beans were ringing up 2.99. We scanned bagged beans we couldn't find anything priced 1.99. We spoke to the owner and explained that they should only purchase food to sell to the public at wholesale stores. We are sending a complaint to the Health Depepartment to follow up on that part.