Reports (14,740)
-
Contractor Complaints
1039 Blue Hill Ave, Dorchester, Ma, 02124Date when this occurred: [01/12/2026] Time when this occurred: [07:31] Please specify details.: [Contractor is parking in the street and sidewalk and blocking pedestrians. The lack of a police detail is also causing problems for traffic at the intersection.]
OPEN #101006443371 -
Contractor Complaints
Intersection Of Harris St And Fairfield Pl, Boston, MaType of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [01/09/2026] Time when this occurred: [08:20] Please specify details.: [Constituent is reporting that the contractors dug up the street and left a square metal piece near by. She stated that the asphault is dug up on the road and you can't drive over it. Plesae fix ASAP.]
OPEN #101006441140 -
Contractor Complaints
410 Hanover St, Boston, Ma, 02113Type of Work: [Other] Name of Contractor/Utility working: [NStar Electric] Are the contractors on-site: [No] Please specify details.: [Constituent states that the sidewalk in front of this address was damanged by Eversource work that they had reported years ago (101005196616). States that nothing has happened since then causing the tripping hazard to remain in the area posing a danger for pedestrians]
CLOSED #101006440583Case Noted. Please resubmit with picture.
-
Contractor Complaints
771 Columbia Rd, Dorchester, Ma, 02125Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [EXCA-1777063] Date when this occurred: [09/20/2025] Please specify details.: [Constituent states that after several years of request. Contractors with BWSC came out and replaced the asphalt sidewalk with concrete. Constituent states that every time it rains water pools up into a puddle on the sidewalk and freezes, causing severe hazards to pedestrians and forces him to constantly clean the sidewalk with salt in the middle of the night EXCA-1777063]
OPEN #101006440560 -
Contractor Complaints
772 Tremont St, Roxbury, Ma, 02118Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Please specify details.: [Constituent states contractors working late hours for the past 3 days.]
OPEN #101006439820 -
Contractor Complaints
6 Child St, Hyde Park, Ma, 02136Type of Work: [Other] If Other, please specify: [Trash collection] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [01/07/2026] Please specify details.: [Constituent states that upon returning home from work today, she saw that the trash barrels left on the street following collection were left all over the place, many of them in the street where cars would have to navigate around them. Constituent wants trash collection to be more mindful during collection moving forward.]
CLOSED #101006439527Resolved. Contractor has been addressed about issue with barrel placement.
-
Contractor Complaints
265 Commonwealth Ave, Boston, Ma, 02116Type of Work: [Unknown] Name of Contractor/Utility working: [Other] If Other, please specify: [Holland Construction] Are the contractors on-site: [Yes] Please specify details.: [Constituent reports that the constuction company doign work in front of this address are taking up more spaces than they are permitted for street occupancy, taking up 12 spots wher they're only permitted for 2. Constituent reports the contractors have placed a dumpster down on the street in front of 265 Commonwealth Ave and that issues from this street occupancy have been going on for 6 months now.]
CLOSED #101006439160Noted. Dpw btd parking enforcement.
-
Contractor Complaints
21 Cohasset St, Roslindale, Ma, 02131Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [Yes] Date when this occurred: [01/06/2026] Time when this occurred: [17:54] Please specify details.: [Caller states BWSC trucks have been on the street since 10AM blocking the street and idling the vehicles. Caller states the trucks are shaking his house and it is too loud. There are no permits on the street at all about the work being done. Caller is requesting PWD follow up with him about the complaint.]
OPEN #101006438591 -
Contractor Complaints
Intersection Of Columbia Rd And Hamilton St, Dorchester, MaType of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Please specify details.: [Constituent states yesterday there was work taking place and there was no signage posted and residents were asked to move vehicles. The constituent states today there is still no permit issued, but there is now signage posted that is written with marker. The constituent also states BPD was out there and they informed the constituent there is no permit issued so they are not needed to move- but the officer was also present for detail and that work has been taking place for about a month and often takes place after hours.]
CLOSED #101006438410Noted. We apologize for the inconvenience. The repairs have been completed, and the contractor is no longer at the location of your complaint.
-
Contractor Complaints
Intersection Of Wharf St And Broad St, Boston, MaType of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [01/06/2026] Time when this occurred: [14:15] Please specify details.: [Const. states contractors are blocking Wharf St which is the only access to a parking garage, claim it is for emergency work but has been ongoing for weeks and there are no police details]
CLOSED #101006438345Noted. Police issue.