Reports 145 of 3,151,005 1 filter applied
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Unit Pricing Wrong/Missing
2981 Washington St, RoxburyItem and spaghetti Store name/location: [2981 Washington st, Roxbury Market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [caller went to the register, was given a price. When she presented her EBT card she was given a different price]
CLOSED · #101006202389Case Resolved. The store was not priced. We educated the store and dropped off the item pricing law we will go back in a few weeks to see if the priced the store. This should resolve anyone having to ask for prices. The store is required by law to have the item priced or shelf tagged.
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Unit Pricing Wrong/Missing
497 Gallivan Blvd, DorchesterItem and Food dricks being charged tax Store name/location: [Prime Gas station] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Every gas station charges a tax when you buy chips or a drink.Are they allowed to do this]
CLOSED · #101006202099Case Resolved. we scanned chips and a soda and no tax was charged.
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Unit Pricing Wrong/Missing
1 City Hall Plz, BostonItem and hibatchi 4 higher, love art eco Store name/location: [Panda Festival behind city hall] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [The constituent states that she was at the panda festival and she is getting charged different prices on her card.She wants the city hall to know that this went on because other people is affected by this as well. The constituent states this morning she got different charges from last nights event as well. I advised her to report it to the bank and police for any fraudulent activities. Requesting assistance with this matter.]
CLOSED · #101006055972Case Referred to External Agency. We could not resolve this complaint as the efom did not have any contact information and without knowing specifics of what was purchased, at what price vs. posted price makes resolution very difficult. Additionally, event was over and all vendors have left the City Hall area by the time we received this complaint (Monday 5/5 AM).
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Unit Pricing Wrong/Missing
69 E Berkeley St, 69 1, RoxburyItem and Popcorners and store brand Jelly beans. Store name/location: [711] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Popcorners are listed for $2.99, the bag rang up for $3.99 at the register. The store brand jelly beans were also charged a $1 more at the register than what it was listed for.]
CLOSED · #101005781848Case Noted. no 7-11 at this address. We went to 55 Berkeley St. and the store did not have these items to verify this discrepancy. We could not notify or call the consumer there was no call back information to find out the store location.
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Unit Pricing Wrong/Missing
210 N Harvard St, AllstonItem and Pastry items Store name/location: [Sofra Bakery] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent reports the bakery charges extra tax beyond what is allowed on items, they say this is an "appreciate fee" and is not disclosed.]
CLOSED · #101005777687Case Resolved. the store did have a sign posted about the appreciation fee but not how much it was. A customer can refuse the fee also but has to tell them. We told them to put the % charged etc on the sign.
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Unit Pricing Wrong/Missing
710 American Legion Hwy, RoslindaleItem and Chicken Pricing say 3 pieces chicken. When the resident ordered 2 legs and something else they said no .and the signage does not say that. Store name/location: [Pricing wrong.Signage on the window] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [No public Bathrooms,When the resident did get the meal it was cold and hard,]
CLOSED · #101005723866Case Noted. 3 for $5 chicken was the September promotional "Special". Not available as of October 1st.
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Unit Pricing Wrong/Missing
1509 Blue Hill Ave, MattapanItem and clam plate food order Store name/location: [Simcos] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states he was overcharged at the location and this is the second time it has happened . constituent made a case months ago case #101005331695 with it being closed out by the inspector that there was no contact info. Constituent did provide his info but no one reached out. Constituent states he was charged a commodity fee of 3.5% and a sales tax fee of 7%.Constituent states he was overcharged by alot and there is no change since the last time he was at the business. Constituent is requesting the ISD inspector call him about the details.]
CLOSED · #101005593645Case Noted. Inspector went to this location previously and commodity fee was being charged at that time. Asst Commissioner spoke with owner and owner was to remove this charge from their systems. Inspector returned back today and found the same issue. Please have constituent call the Weights & Measures Department directly as there was no contact information provided on the eform. 617-635-5328 Weights & Measures Department direct line.
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Unit Pricing Wrong/Missing
1509 Blue Hill Ave, MattapanCLOSED · #101005593622Duplicate of Existing Case. Case #101005593645. Form did not save the details. New form generated.
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Unit Pricing Wrong/Missing
1996 Dorchester Ave, DorchesterItem and constituent buying juice and was overcharged. price was changed at register Store name/location: [Ashmont Convenience] Missing Price: [No] Wrong Price: [No]
CLOSED · #101005542364Case Resolved. Inspector went to the business and educated owner on item pricing. We will go back to the location to reinspect to ensure all items are individually priced.
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Unit Pricing Wrong/Missing
1509 Blue Hill Ave, MattapanItem and Clams Store name/location: [Simcoes in Mattapan Square] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent was overcharged for clams. Was told it was an extra 5 dollars at the counter but was not listed that way on the menu]
CLOSED · #101005331695Case Noted. No contact information for the constituent for W&M department to follow up. Inspector went to location, spoke with manager Denise Fotoplos. She said she would refund the $5.00 he was over charged. If he wants to reach out, she can be reached at 617-877-9634.
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