Reports (199,674)

Inconsistent heating in apartment, regularly not meeting minimum heat requirements over a period of a month. Landlord notified featuring three phone calls and over 14 messages throughout a two week period. No response received to this date. System will regularly state ‘heat on’ whilst heat remains below minimum thresholds. Periods of heat being above thresholds followed by days of not. Seemingly I’m unable to make any sense of how to decide when the heat works and when it doesn’t. I have a month of logs in my notes page (attached three screenshots below) documenting these inconsistencies.

Complaint Type: Unsanitary conditions – retail business Location: Savers, West Roxbury, MA Description: I am reporting ongoing unsanitary restroom conditions at this business. The bathroom is consistently in poor condition and does not meet basic hygiene standards. Specific issues include: Stall doors that do not close properly Walls covered in writing/graffiti Toilets that do not flush Missing toilet paper dispensers/closures Frequent lack of toilet paper and paper towels This is a busy store, and the restroom conditions are not being maintained at an acceptable level for public use. The situation appears ongoing rather than temporary. I am requesting an inspection and enforcement of proper sanitation standards.

Please provide an update on case ##101006353151. This has not been fixed.

Street flooding, rain catch basin not draining | Case (SR) Type: [Miscellaneous] Referred To: [BWSC (All Cases)]

Please provide an update on case #101004458403. It has been years since National Grid did a temporary asphalt fix & they have yet to come back to restore it to it's original condition.

Crosswalk Accessibility Issue-- In front of 1 Ashburton Pl. Boston, MA 02108. This crosswalk is heavily used by employees and students in the neighboring gov offices and Suffolk campus buildings, however cars frequently speed through the crosswalk without noticing it as there are NO warning lights to signal people crossing and only one sign that is barely visible to oncoming traffic because it is frequently blocked by parked cars. I have a blind colleague that experiences difficulty crossing without the assistance of a button with audible cues and have noticed other disabled employees who struggle to cross this intersection to get to the office as cars pass by at unsafe speeds and vehicles parked in front of the building block views of pedestrians waiting to cross. I am requesting that crosswalk signs with hazard lights and audible cues are installed at this intersection to increase accessibility and provide necessary accommodations to the folks with disabilities working at the nearby offices that depend on this crosswalk. Also, for the crosswalk to be potentially re-painted for higher visibility. The general public would overall benefit from safer crosswalk visibility from the oncoming traffic. Thank you so much.

Using recycling bin as a space saver. Does this all the time

People drynk peeing on our house every Friday and Saturday night. next to Loco Taqueria. Great Job Loco! Runs down cracks into our basement! | Case (SR) Type: [BPD: Quality of Life] Referred To: [POLICE: AREA C-6]

ChargePoint charging station not working at public parking lot