Reports (230)

  • Scanning Overcharge

    3 Neponset Ave, Dorchester, Ma, 02122

    Name/address of the store: [AAW convenience] Item description: [Constituent states the arizona ice tea that is advertised on the can as 99 cents was charged 1.50 per can. Constituent is requesting inspection.] Price offered: [.99] Price charged: [1.50]

    CLOSED #101005978220

    Case Noted. Inspector went to the store on Friday 3/21; inspected drink case and did not locate any Arizona Iced Tea cans with .99 marked on the can. Inspector spoke with the manager, Tapas Baruon; they do not have any Arizona Iced Tea for .99. When they have inventory that is marked .99 cents per unit, they charge .99.

  • Scanning Overcharge

    700 Atlantic Ave, Boston, Ma, 02111

    Listed price and charged price were different | Name/address of the store: [Starbucks] Item description: [Food item (banana walnut cake)] Price offered: [3.95] Price charged: [4.25]

    CLOSED #101005952053

    Case Resolved. the item rang up incorrectly and the store was fined $100.

  • Scanning Overcharge

    64 Blue Hill Ave, Roxbury, Ma, 02119

    Constituent submitted the following via email: Hi, it’s come to my attention that the corner store, La familia market located at 64 Blue hill Ave Roxbury has card skimmers. My mother, grandmother and grandfather have all made purchases at that store. They’ve all lost money from random transactions coming off of their cards. My mother has recently made a purchase today at their store with her EBT Debit card and has had a 70 and 90 dollar transaction on her account that she didn’t do. Only purchases she has made was at Stop & Shop and Walmart, which are all big companies and stores so I doubt they were the ones with card skimmers. I have reason to believe it is La familia market that has the card skimmers since like I’ve mentioned my grandma and grandfather got money stolen and they all have shopped there within the past week. | Name/address of the store: [La Familia market] Item description: [card skimmers]

    CLOSED #101005908621

    Case Resolved. There was no skimmer found in the card readers at LaFamilia market. You may want to check with the Stop & Shop and Walmart the grandparents shopped at.

  • Scanning Overcharge

    926 Cummins Hwy, Mattapan, Ma, 02126

    The constituent went into the store and saw a deal for 2 for a dollar lays chips. When she got to the register they charged her 1.18 and told her its because she has to buy the same flavor. She believes this is not the case and no other store does this. She is requesting an inspector to investigate. | Name/address of the store: [926 cummins hwy] Item description: [bags of chips (lays)] Price offered: [2 for 1] Price charged: [59 cents]

    CLOSED #101005861848

    Case Resolved. The store was aware of the problem of two different types of chips ringing up .59 cents each instead of 2 for $1. This was fixed when the inspector went to the store. The person should have received 2 for $1. This has been corrected in their system.

  • Name/address of the store: [Ashmont Food Mart 1921 Dorchester Ave.] Item description: [many]

    CLOSED #101005794227

    Case Noted. the store was not item priced so we could not verify the prices by scanning. We dropped off the law and educated and will go back and re-inspect in a month for item pricing and scanning.

  • Name/address of the store: [O'Briens Liquor Store] Item description: [many items]

    CLOSED #101005794218

    Case Resolved. scanned 10 items all correct. the store is installing a new updated system.

  • Scanning Overcharge

    309 Old Colony Ave, Unit 1, South Boston, Ma, 02127

    Constituent reporting convenience store that is overcharging. Constitent states they tried to pay for items and the total came out to $24.57, the worker said the payment didn't go through and printed a receipt that showed ~$31. Constituent paid again and then later noticed that there was no more money in her account - she was overcharged. Constituent also states that her neighbors have also experienced the same overcharging issue at this store. | Name/address of the store: [Rotary Variety / 309 Old Colony Ave, South Boston, MA 02127] Item description: [2 bags of chips, gatorade, water, Almond Joys]

    CLOSED #101005584624

    Case Noted. More information is needed for this department to follow up on this complaint. Need to know if prices listed are the same as prices charged.

  • Scanning Overcharge

    309 Old Colony Ave, South Boston, Ma, 02127

    CLOSED #101005584622

    Duplicate of Existing Case.

  • Scanning Overcharge

    405 Chelsea St, East Boston, Ma, 02128

    Constituent states she was prompted to pay more at this restuarant than what was originally listed because she paid with her credit card. Requesting fines be placed on the establishment. | Name/address of the store: [Pollos A La Brasa El Chalan] Item description: [Peruvian restuarant]

    CLOSED #101005582749

    Case Resolved. The store is allowed to charge extra for using a card. They just need to post a sign. We spoke to the owner/manager and informed them to post a sign.

  • Scanning Overcharge

    37 Poplar St, Roslindale, Ma, 02131

    This establishment is illegally charging customers a fee to use credit cards. My total was $24.61 (for two gyros) on the cash register but the woman charged $25.59 to my credit card without telling me! |

    CLOSED #101005521700

    Duplicate of Existing Case. We received the same complaint on 6/13/24 complaint #101005513501. the inspector informed the store to post that they will be charging a % when using a credit card.

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  • Scanning Overcharge (Remove)